This is not a wordy BIG BOX COMPANY return policy. This is a standard and reasonable disclaimer.
It is not unreasonable to make a return or exchange when a part is defective, wrong year, or damaged in transit. (See insurance shipping details)
It is unreasonable if you made the mistake and ordered the wrong part or expect a refund after using the part or trying to return an item after the 30 or 90 day return policy has passed. That gives you plenty of time to inspect, examine, and determine if the part is correct and or is what you expected.
You are responsible for determining the suitability of the parts purchased for your vehicle. We make no claim as to the suitability of any part for a particular purpose, and are not responsible for incidental or consequential losses due to your error.
Customers may return a defective part for a replacement or a refund if all requirements specified in our warranty details are met. All parts have a 30-day guarantee unless it is sold ďAS ISĒ. These are used parts!
Refunds are made with a company check and credit card purchases are credited back to the card used in the original transaction.
Parts that are returned, but are not defective, are subject to a 25% restocking charge. The warranty is void if the parts are not returned in the same condition in which they are sold, or donít bear the identifying marks that appear on all parts sold by Rusty Tubs, LLC.
Returned parts must be accompanied by a sales receipt. We are not responsible for any parts that have been altered, modified, disassembled, or damaged by misuse or an accident subsequent to the parts purchase.
Sales on electrical parts such as starters, alternators, computers, and miscellaneous sensors are final. We will replace the defective electrical part, however refunds are not available.
Quality Parts Guarantee
We provide a free 30-day warranty on all parts purchased for personal or commercial vehicles and we provide a free 90-day warranty on used engines. This warranty is not available on engines purchased for a commercial vehicle.